IRD Login Nepal: How to Log In to the IRD Taxpayer Portal

If you've ever tried to log into Nepal's Inland Revenue Department portal and hit a wall, wrong PAN format, forgotten password, a captcha that just won't cooperate, you're not alone. The system isn't complicated once you know the layout, but the IRD website isn't exactly designed with first-timers in mind either. Here's what actually works.

What the IRD Login Actually Gets You

The Integrated Tax System (that's the official name for the portal) is where Nepali taxpayers handle their business with the department online instead of standing in line at a tax office. Once you're in, you're looking at your account details, whatever returns apply to you, and depending on your setup, options tied to income tax or payments.

It's worth separating two things people often mix up: having a PAN and having taxpayer login access. A PAN just means you're registered as a taxpayer. It doesn't automatically give you a username and password for the online portal, that's a separate step. So if you've got a PAN card in your wallet but have never touched the online system, don't expect to just log in on your first try. You'll need to set up your login credentials first.

Getting Into Your Account

1. Go to the official IRD website. Not a third-party site claiming to offer "faster" login, those aren't affiliated with the department, and there's no good reason to trust them with your PAN and password.

2. Open the Taxpayer Portal from the homepage.

3. Select Taxpayer Login, which sits under the General section.

4. Enter your PAN. It has to match exactly what's tied to your account, if there is a single misplaced digit, the system won't budge.

5. Enter your username — the one created when your online access was set up.

6. Enter your password. If you changed it recently, watch capitalization; that's the usual culprit when a correct-looking password gets rejected.

7. Enter the captcha. These expire, so if you sat on the page a while before submitting, refresh and re-enter it rather than assuming your credentials are wrong.

8. Click Login. If everything matches, you'll land on your account dashboard.


Don't Have a Login Yet?

1. On the same portal page, look for Create Taxpayer Login, in the General section.

2. Work through the short registration flow, the system will ask for your taxpayer details to link the new login to your existing PAN.

3. Once registration's confirmed, go back to the regular Taxpayer Login page and sign in with the credentials you just created.

Forgot Your Password?

The portal has a built-in recovery option, i.e. look for "Forgot Password" on the login page itself. It'll walk you through resetting your credentials. If that doesn't resolve things, or if you're locked out for reasons the recovery flow can't fix, your next move is contacting your local Inland Revenue Office directly. Online self-service only goes so far with government systems, and that's fine as it's what the office exists for.

When Nothing Seems to Work

Before assuming something's broken on IRD's end, run through the basics: double-check the PAN, retype the password instead of trusting autofill, make sure the captcha hasn't expired, and try a different browser if the page seems glitchy. Government portals like this one aren't always built for heavy traffic, so if it's tax season and everyone else is logging in too, a slow or unresponsive page might just be volume, not a problem with your account specifically. Give it a few minutes and try again before escalating.

If your credentials are correct and it still won't let you in, that's usually an account-specific issue which is something only the relevant tax office can sort out.

A Few Common Questions

Can I use the portal on my phone?

Yes, it works in a mobile browser. That said, if you're filling out anything with multiple fields or attachments, a laptop or desktop makes it considerably less fiddly.

Is everything on the IRD site behind a login?

No, some things like public lookup tools, are open without signing in. Anything tied to your personal tax account, though, requires login.

Does payment work through the same login?

Generally yes. Once logged in, there's a payment option where you select the relevant voucher and proceed from there. Requirements around this can shift, so it's worth checking IRD's current instructions rather than assuming last year's process still applies.